Merry Christmas from SoloProtect
24/7 protection over the festive period
We would like to wish all our customers and solution users a very Merry Christmas and a Happy New Year.
Please rest assured that during the festive period all device users will still receive uninterrupted 24/7/365, support from our Monitoring Centre. Should any device users need to raise a ‘Red Alert’ during that time, we’ll be there to support you.
For all other support our festive ‘office’ hours are as follows:
24th December: Open 08:00 – 12:30
25th December: Office Closed
28th December: Office Closed
29th – 30th December: Open 08:00 – 17:30
31st December: Open 08:00 – 12:30
1st January: Office Closed
Normal business hours resume from Monday 4th January 2021.
Please note, SoloProtect Insights will be available for administration support 24/7, throughout the Christmas period. If you are a SoloProtect customer, and do not yet have access to SoloProtect Insights, please contact support@SoloProtect.com.
Thanks again for your continued support and we wish you all a prosperous 2021.
Article Published 21.12.2020