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Why Choose SoloProtect for Worker Safety?

SoloProtect brings years of experience in delivering world-class lone worker solutions, the leading dedicated lone worker device, and comprehensive support for your team.

SoloProtect (formerly Connexion2) was formed in 2003 and specialise in helping organisations protect their lone workers. The company is also the manufacturer of the SoloProtect ID lone worker device, the UK's most widely-used dedicated device for people working outside of direct or close supervision.

The SoloProtect lone worker solution is fully managed, BS 8484 and EN 50518 approved, and designed to give employers an easy and effective way to protect all types of lone worker - over 260,000 people now use a SoloProtect product as their preferred lone worker device.

SoloProtect provide a range of alternative lone working devices for when the job-role, physical activity, or environmental demands, make using an ID less appealing.

SoloProtect Go: The smallest and lightest dedicated device for lone workers available within a solution accredited to BS 8484. With its fob shaped design SoloProtect Go fits seamlessly into a lone worker's apparel and can be worn on a wide range of accessories.

SoloProtect Watch: A smart and discreet, wearable for your lone workers. Supplied as part of a BS 8484 solution, SoloProtect Watch is a stylish device suitable for lone workers requiring a device that is simple to use, with class leading support.

SoloProtect Mobile: A BS 8484 approved lone worker app for Android smart-phones. If you employ staff that work alone, but perhaps don't have a risk profile warranting a dedicated lone worker device, then a phone application can be deployed easily and effectively, using your existing hand-sets.

A state of the art, EN50518 accredited, Alarm Receiving Centre

The SoloProtect Alarm Receiving Centre (ARC) has been supporting SoloProtect customers since 2016 and has been designed to exceed the European standard for ARC's, EN50518; it was in fact the first dedicated lone worker ARC in Europe to receive accreditation against this strict European standard. The SoloProtect ARC is also NSI Gold accredited and designed to give SoloProtect customers a wealth of new benefits:

  • Consistent, accurate and customised alarm handling, 24/7/365.
  • A faster, highly accurate dispatch to the Police.
  • State of the art network with high availability, designed to eradicate any single point of failure.
  • Unparalleled lone worker protection.

SoloProtect Insights

SoloProtect Insights is an intuitive, online, customer portal, designed to give greater control and efficiency to SoloProtect customers, 24/7 access to solution management, and flexible training support for solution users to access on PC, Mac and mobile devices.

A Comprehensive Solution

All SoloProtect lone worker devices are supported by several other key solution elements - ultimately, any lone worker solution's worth can be judged on the response it elicits.

All SoloProtect solution includes the following elements:

  • SoloProtect ID, Go, Watch, or SoloProtect Mobile.
  • SIM Card and all-inclusive network usage (Fair usage policy applies).
  • 24 / 7 / 365 Alarm Receiving Centre support.
  • Access to Customer Engagement Platform - SoloProtect Insights.
  • Dedicated Customer Support team.
  • Access to range of reporting, including monthly and weekly activity reports.

Dedicated Support

SoloProtect has an internal Customer Support team focused on supporting a solution customer across the entirety of their contract. We'll help get you set-up, and we'll also update the necessary contact and escalation details should you require any amendments due to changes in personnel, or communications infrastructure etc.