About SoloProtect

Over the last 20 years, SoloProtect has innovated and evolved to provide an industry-leading lone worker safety solution that is used by thousands of people across the world.


SoloProtect (originally Connexion2 Limited), was formed in 2003, with the aim of providing innovative personal safety devices (also referred to as personal alarms) for lone, or remote workers.

Initially, many of our customers were public sector organisations such as local authorities, housing associations and NHS trusts. This was because these organisations employ large numbers of staff who work alone, are community-based, or are required to visit people's homes or remote areas. These organisations continue to be valued customers and are benefiting from significant advancements in technology.

Over the last two decades, an increasing number of private sector organisations have deployed a SoloProtect personal safety solution. This is driven by an increase in risk reporting at board room level, brand protection initiatives, and a continued emphasis on staff health, safety, and wellbeing. Why not look at our case studies?

SoloProtect is now owned by The Broady family who are US investors with a proven track record of growing recurring revenue and developing technology businesses.

We now have 320,000 lone worker device users worldwide and have customers in 10 countries including the UK, US, France, Germany, and The Netherlands.

Our solution has grown in terms of features, reliability, device and app specification, service, value and more.

And, our solution can now facilitate a range of operational and financial efficiencies for our customers, including enhanced visibility of mobile teams and streamlined administration. We also offer in-depth reporting via our SoloProtect Insights platform so our customers can monitor usage and ensure they’re getting a genuine return on their investment.

However, despite the evolution of the business, we still hold true to our values (shown below) and our number one priority remains to ensure the best possible outcome for our device and personal safety application users.

SoloProtect is a proud supporter of Suzy Lamplugh Trust and we make a donation for every personal safety solution sold. We even named our company headquarters “Suzy Lamplugh House”!


SoloProtect Company Values

Our values underpin everything we do at SoloProtect, from product development through to training, and customer services to device and app monitoring. They define how we work, behave, and grow.

  • Honesty, integrity, and transparency
    Value is created when we deliver honest work. We are upfront and never cut corners.

  • Customer first, always
    We believe in taking care of our customers. We empower our team to do what needs to be done.

  • Do what is right
    We trust our team to do what is right, and our people know what it means to "do right".

  • Excellence and quality in everything we do
    Because who wants to be average?

  • Keep growing
    Here and outside of work. We foster a culture of personal and professional growth.

If you have any questions about SoloProtect, please don’t hesitate to contact us.

Have a question?
If you'd like to understand how SoloProtect can help to keep your workers safe, and deliver operational and financial benefits to your organisation, please get in touch.
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