Risk Messaging
Risk Messaging is SoloProtect’s powerful broadcast feature, and incident communication software enabling organisations to send real-time alerts to lone workers and mobile teams during critical incidents. Whether facing safety threats, service disruptions, or emergency situations, Risk Messaging helps you keep staff informed and protected — instantly and securely.
How the Risk Messaging Feature Works
With Risk Messaging, "forewarned is forearmed".
Benefits of Using Risk Messaging
How to Use Risk Messaging for Crisis Communication
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Identify
A threat, disruption, or safety issue is identified that requires rapid communication to employees.
Respond
Via SoloProtect Insights, a manager creates a clear message explaining the situation and what action is needed.
Communicate
With a single click, the Risk Message is broadcast to all relevant mobile app users.
Confirm
Recipients are prompted to acknowledge the message. Managers can track responses in real time to see who’s read it.
Protect your lone workers
Get help to your lone workers when they need it most. Choose from our range of lone worker devices and mobile apps. There's something for every job role and risk profile.
Frequently Asked Questions About Risk Messaging
What is Risk Messaging and how does it work?
SoloProtect’s Risk Messaging is one of the best mass notification systems for businesses that need to quickly inform employees, especially in industries with high safety or operational risks. Risk Messaging is a real-time alert feature within the SoloProtect Insights platform that allows managers to send emergency notifications or important updates to lone workers and teams. It supports duty of care by improving speed, clarity, and accountability in communications.
How is Risk Messaging better than SMS or WhatsApp?
Unlike SMS or consumer apps, Risk Messaging provides auditable delivery, response tracking, and deep integration with SoloProtect's safety platform — ensuring nothing is missed in a critical moment.
Find out more about SoloProtect's customer portal, Insights.
How does Risk Messaging support business continuity and emergency preparedness?
It forms a key part of a business continuity plan by enabling rapid, accurate communication during a crisis. Managers can respond quickly, reduce confusion, and keep people informed as events unfold. Yes — it strengthens your emergency response by ensuring staff know what to do in high-pressure moments. Combined with SoloProtect’s 24/7 monitoring and escalation services, Risk Messaging supports proactive safety and rapid intervention.
When should Risk Messaging be used?
Use Risk Messaging during events like severe weather, fires, road closures, violence, IT outages, or security threats. It’s designed for any incident where quick employee communication could improve safety or limit operational disruption. Risk Messaging gives managers a simple way to notify lone workers in an emergency — directly through their mobile app. With real-time alerts, escalation tracking, and message confirmations, it ensures no one is left uninformed during a crisis.
What types of organisations benefit most from Risk Messaging?
Organisations with lone or remote workers, large teams, or complex sites — like healthcare, logistics, education, or housing — benefit from fast, secure broadcast tools. Risk Messaging also supports teams working from home or across distributed locations.
What is an employee notification system?
An employee notification system helps organisations communicate time-sensitive messages to staff — often during emergencies, disruptions, or safety threats. Risk Messaging is SoloProtect’s version, designed specifically to support lone and remote workers.
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