Lone Worker Safety for Local Government Employees

Many local government employees — including inspectors, social workers, and enforcement officers — work alone or face high-risk situations. Our lone worker safety devices and mobile apps help reduce risk, support wellbeing, and ensure compliance for public sector and local authority lone workers.
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Lone Worker Safety Statistics in Local Government & the Public Sector

1,271
Assaults on council workers every year (Gov 2021)
Assaults on police officers in England and Wales (Gov 2023)
40,330
Assaults on police officers in England and Wales (Gov 2023)
Counsellors experienced abuse on multiple occasions (Local.gov 2022)
88%
Counsellors experienced abuse on multiple occasions (Local.gov 2022)

Lone Working Risks in Local Government

Lone working off-peak or in community-facing roles.
Verbal abuse and harassment from the public.
Risk of physical assault or confrontation during enforcement duties.
Slips, trips, and incapacitation while working alone.
Operating in rural, isolated, or high-risk urban areas.
Medical emergencies or accidents without nearby support.

The ID Touch: A Trusted Lone Worker Device for Council and Government Staff

The ID Touch is a popular personal safety device for council workers and lone government employees which means it's very convenient and discreet to activate. Ideal for environmental officers, social care staff, and field-based public sector employees, the ID Touch offers discreet protection with fast access to emergency support.

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Our other devices:

Lone Worker Protection Features for Government and Council Staff

Explore the safety features trusted by local government workers – helping protect staff delivering frontline services, working in the community, or operating alone in unpredictable environments.

How Lone Worker Devices Keep Local Government Staff Safe

Benefits of Lone Worker Devices for Local Government Staff

Provide 24/7 support for local authority lone workers in the field.
Document verbal abuse, physical threats, and confrontations.
Track real-time location of community-based workers.
Provide reporting insights for compliance and risk assessments.
Minimise injury risk from falls or health-related incidents.

Trusted Lone Worker Safety Solutions for Local Government for Over 20 Years

"The ongoing commitment and support from SoloProtect is hugely valued by the Suzy Lamplugh Trust and all the people we work with, and for."

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"Our staff work tirelessly caring and supporting terminally ill people, therefore it’s hugely important that when they’re out in the community they feel safe or at the very least prepared to deal with risk, or a potentially dangerous situation."

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"The lone worker devices from SoloProtect give our employees assurance that support will be available at the press of a button."

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Frequently Asked Questions from Local Government Workers

Can my organisation get preferential pricing for local authority work?

SoloProtect offers preferential pricing for local government organisations. We work with various platforms and frameworks to ensure that we can provide cost-effective solutions tailored to the needs of local authorities. Contact us for more information on how we can support your organisation with competitive pricing options.

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How can SoloProtect devices enhance lone worker safety for local government employees?

SoloProtect devices offer a range of features designed to enhance the safety of local government workers. These devices provide discreet and immediate access to emergency support through the Red Alert panic button, which connects workers to the Monitoring Centre. The devices also include Man Down alarms to detect falls and Check-In capabilities to keep track of workers in isolated or rural areas. By documenting incidents of abuse or assaults and offering dashboard reporting, SoloProtect ensures that local government employers can effectively monitor and respond to safety concerns, thereby improving occupational safety and wellbeing for their workforce.

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What are the benefits of using the ID Touch device for local government employees?

The ID Touch device is particularly popular among local government employees due to its combination of personal safety features and convenience. As a discreet personal safety device that doubles as an ID badge, it allows workers to carry essential safety tools without drawing attention. The ID Touch offers Red Alert for emergency situations and Man Down alarms to detect falls. The SoloProtect devices protect employees from risks like harassment, abuse, physical assaults, and accidents, ensuring they have immediate access to help when needed.

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Are SoloProtect devices suitable for council enforcement or housing officers?

SoloProtect's discreet safety devices are ideal for roles such as enforcement officers, housing officers, and inspectors who may face verbal abuse, aggression, or physical threats while working alone. These roles can involve face-to-face interactions where there's a heightened risk of verbal abuse, aggressive behaviour, or physical threats.

In addition to emergency panic alerts (Red Alert) and man-down detection, our devices include Ready2Talk®, a proactive chaperone feature that connects the worker to a trained operator during potentially volatile situations — such as serving notices or inspecting properties. This real-time support provides extra reassurance, de-escalation capability, and immediate response if the situation escalates.

Whether dealing with sensitive tenant issues or conducting enforcement visits, SoloProtect helps ensure lone worker safety in local government through 24/7 monitoring, location tracking, and rapid emergency response.

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