Lone Worker Safety Solutions for Social Housing Workers

Social housing officers, maintenance staff, and support workers often face lone working situations and high-risk environments. Keep them protected with SoloProtect’s lone worker safety devices for housing staff or personal safety apps for lone social housing professionals.
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Lone Worker Safety Statistics in the Social Housing Sector

10%
Increase in physical assaults on housing workers (Inside Housing 2019)
Assaults for every 100 frontline housing workers (Inside Housing 2019)
7.9
Assaults for every 100 frontline housing workers (Inside Housing 2019)
Total assaults reported from frontline housing workers (Inside Housing 2019)
2,006
Total assaults reported from frontline housing workers (Inside Housing 2019)

Common Lone Working Risks in Social Housing

Working alone during home visits or estate inspections.
Facing verbal abuse, threats, or harassment from tenants.
Risk of physical assaults or violent incidents while on duty.
Trips and falls during property access or inspections.
Visiting rural or hard-to-reach housing areas.
Attending volatile tenancy situations without nearby support.

The ID Touch: A Discreet Lone Worker Device for Housing Officers and Support Staff

It's a personal safety device combined with an ID badge which means it's very convenient and discreet to activate. It’s a great fit for housing officers, tenancy support staff, maintenance teams, and anyone making unsupervised visits to tenants’ homes.

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Our other devices:

Lone Worker Safety Features for Social Housing Staff

Discover the key safety features used by social housing workers — including panic alarms, GPS location tracking, and fall detection — to stay safe during tenant visits and lone working scenarios.

How Our Lone Worker Safety Solutions Help Social Housing Staff Stay Safe

Why Social Housing Lone Workers Need Safety Devices

Respond faster to tenant-related threats or emergencies.
Capture evidence of verbal abuse or physical confrontation.
Track worker location in real time during home visits.
Provide lone worker data for risk assessments and safety audits.
Reduce harm from slips, trips, or sudden incapacitation.

Trusted Lone Worker Safety Solutions for Social Housing Professionals

"I cannot stress enough the importance of implementing a lone worker solution. It is our responsibility not only to ensure the safety of our lone workers but also to demonstrate our ongoing commitment to their welfare."

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"The SoloProtect lone worker devices instill a sense of security, providing our employees with peace of mind, knowing that help is just a button press away."

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"The lone worker devices from SoloProtect give our employees assurance that support will be available at the press of a button."

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Frequently Asked Questions from Social Housing Workers

How do SoloProtect devices prevent lone worker assaults in social housing?

SoloProtect offers personal safety devices like the ID Touch, which are designed to provide discreet and immediate access to help in case of physical assaults or emergencies. These devices allow social housing workers to document incidents, receive real-time location tracking, and access 24/7 emergency support, thereby reducing the risk and impact of physical assaults.

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What lone worker features protect social housing staff?

SoloProtect devices offer a range of features to protect social housing workers, including Red Alert for emergency assistance, Man Down Alarm for fall detection, Check-In and Monitoring Timer for routine safety checks. These features ensure workers are protected against harassment, abuse, physical assaults, and accidents, providing peace of mind and improved safety.

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Are SoloProtect devices suitable for different social housing roles?

Yes, SoloProtect devices are versatile and suitable for various roles within the social housing sector. Whether workers are conducting home visits, working in the community, or managing administrative tasks, there is a SoloProtect device or app that meets their specific safety needs. The devices can be customised to suit different working environments and risks.

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Can SoloProtect help housing associations meet health and safety compliance?

Yes — with features like incident documentation, real-time location monitoring, and access to audit trails through SoloProtect Insights, housing providers can meet duty-of-care obligations and comply with lone working safety standards.

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