Protecting Lone Workers in Hospitality & Leisure with Safety Devices

Hospitality and leisure workers often work alone, late at night, or in high-risk public-facing environments. Investing in lone worker safety solutions helps protect staff and meet hospitality health and safety compliance. Our safety devices and apps for hospitality lone workers enable fast emergency response, real-time monitoring, and greater confidence on the job.
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Lone Worker Safety Statistics in Hospitality & Leisure

44,000
non-fatal incidents reported in the UK hospitality sector in 23/24 (HSE)
fatal incidents from the hospitality sector in 23/24 (HSE)
4
fatal incidents from the hospitality sector in 23/24 (HSE)
Slips, trips and falls in the UK hospitality sector 23/24 (HSE)
4,233
Slips, trips and falls in the UK hospitality sector 23/24 (HSE)

Lone Worker Safety Risks in Hospitality & Leisure

Aggression or abuse from customers — especially where alcohol or late hours are involved.
Injury from incorrect manual handling without supervision.
Exposure to hazardous cleaning chemicals while working alone.
Slips, trips, and falls in areas with spills, clutter, or poor lighting.
Lone working in large hotels, venues, or back-of-house areas.
Fatigue from long or irregular shifts, especially overnight.

The ID Touch: A Discreet Lone Worker Device for Hospitality Staff

It's a personal safety device combined with an ID badge which means it's very easy and discreet to activate. It’s especially useful for hospitality lone workers who require a discreet but powerful personal safety solution during high-risk or isolated shifts.

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Our other devices:

Key Safety Features for Lone Workers in Hospitality & Leisure

Explore the key safety features used by lone workers in the hospitality and leisure industry — from panic alarms to location tracking — to ensure protection during late shifts and isolated tasks.

How SoloProtect Improves Safety for Hospitality Lone Workers

Benefits of Lone Worker Devices in Hospitality and Leisure

Provide lone hospitality workers with rapid emergency support.
Support employee wellbeing and improve shift satisfaction.
Reduce service disruption by responding quickly to lone worker incidents.
Comply with health and safety requirements for hospitality staff.
Improve safety for both employees and guests in high-risk or late-night settings.

Trusted Lone Worker Safety Solutions for Hospitality & Leisure Staff for Over 20 Years

"As a driver delivering to our stores, you can sometimes encounter situations that can leave you feeling isolated. The SoloProtect solution gives us peace of mind that if a situation does arise, there is always someone there ready to escalate to the emergency services."

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"SoloProtect has undoubtedly helped our employees feel safer, they know if they raise an alarm, SoloProtect are working their hardest to quickly verify the seriousness of the alarm and escalate it accordingly."

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"The SoloProtect lone worker devices instill a sense of security, providing our employees with peace of mind, knowing that help is just a button press away."

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Frequently Asked Questions from Hospitality & Leisure Workers

How can lone worker devices benefit the hospitality and leisure industry?

Lone worker devices, such as the ID Touch, offer significant benefits to the hospitality and leisure industry. These devices provide an easy and discreet way for workers to activate safety alerts. They allow for customisation to meet the specific needs of different teams, enhancing worker safety, reducing risk, and improving overall occupational safety and wellbeing. By implementing such devices, businesses in this industry can also experience reduced liability, boosted employee morale, and a timely response to emergencies, ultimately minimising downtime due to safety incidents.

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How can businesses in the hospitality and leisure industry prioritise health and safety effectively?

To effectively prioritise health and safety in the hospitality and leisure industry, businesses should consider implementing lone worker devices like the ID Touch. These devices not only enhance worker safety but also contribute to reducing liability, boosting employee morale, ensuring a timely response to emergencies, and minimising downtime due to safety incidents. By investing in advanced safety solutions, businesses can create a safer and more secure environment for both employees and customers.

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How can lone worker devices help prevent incidents of abuse or aggression from customers in the hospitality and leisure industry?

Lone worker devices play a crucial role in preventing incidents of abuse or aggression from customers in the hospitality and leisure industry. These devices allow workers to discreetly trigger a panic alert when they feel threatened or unsafe. Once activated, the device connects to an Alarm Receiving Centre, ensuring a swift response from security or law enforcement, if necessary. This real-time response capability acts as a deterrent and provides added protection for workers facing potentially volatile situations.

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What are some real-world examples of how lone worker devices are used in the hospitality industry?

Lone worker devices from SoloProtect are widely used in hospitality roles such as receptionists, hotel managers, cleaners, kitchen porters, and entertainment staff. These workers often face risks like isolation, slips and falls, or customer aggression — particularly during night shifts or when working alone. With features like GPS tracking, discreet panic alarms, and 24/7 monitoring, SoloProtect provides a reliable safety net to support hospitality staff in real-world scenarios.

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