Protecting Workers in the Hospitality and Leisure Industry

Many hospitality and leisure employees work alone or in high-risk environments. Prioritise their safety and security with a lone worker safety device or app.
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Hospitality Safety Statistics You Can’t Ignore

44,000
non-fatal incidents reported in the UK hospitality sector in 23/24 (HSE)
fatal incidents from the hospitality sector in 23/24 (HSE)
4
fatal incidents from the hospitality sector in 23/24 (HSE)
Slips, trips and falls in the UK hospitality sector 23/24 (HSE)
4,233
Slips, trips and falls in the UK hospitality sector 23/24 (HSE)

Hospitality and Leisure Risks

Abuse or aggression from customers - sometimes alcohol induced.
Injury from incorrect manual handling.
Hazardous chemicals e.g. those used for cleaning.
Slips, trips and falls due to food/drink spillages, for example.
Working alone in large buildings or venues.

The ID Touch is popular in hospitality and leisure

It's a personal safety device combined with an ID badge which means it's very easy and discreet to activate. But we understand that one size doesn't fit all! So why not mix and match to suit the requirements of your team?

Explore the ID Touch

Our other devices:

Features to Protect the Hospitality Industry

Explore the key safety features used by lone workers in the hospitality and leisure industry — from panic alarms to location tracking — to ensure protection during late shifts and isolated tasks.

Protecting Workers in Hospitality and Leisure

Benefits for the Hospitality Industry

Provide rapid assistance to workers in distress
Reduce worker anxiety and improve job satisfaction
Minimise disruptions to services when an incident occurs
Meet your health and safety obligations and reduce risk of legal issues
Improve safety and security for your customers

Protecting Hospitality and Leisure Leaders for over 20 Years

"As a driver delivering to our stores, you can sometimes encounter situations that can leave you feeling isolated. The SoloProtect solution gives us peace of mind that if a situation does arise, there is always someone there ready to escalate to the emergency services."

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“The portal is deasy to use and gives the colleague direct access to their account to change details and carry out training as many times as they like."

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"The SoloProtect lone worker devices instill a sense of security, providing our employees with peace of mind, knowing that help is just a button press away."

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Frequently Asked Questions from Hospitality & Leisure Workers

How can lone worker devices benefit the hospitality and leisure industry?

Lone worker devices, such as the ID Touch, offer significant benefits to the hospitality and leisure industry. These devices provide an easy and discreet way for workers to activate safety alerts. They allow for customisation to meet the specific needs of different teams, enhancing worker safety, reducing risk, and improving overall occupational safety and wellbeing. By implementing such devices, businesses in this industry can also experience reduced liability, boosted employee morale, and a timely response to emergencies, ultimately minimising downtime due to safety incidents.

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How can businesses in the hospitality and leisure industry prioritise health and safety effectively?

To effectively prioritise health and safety in the hospitality and leisure industry, businesses should consider implementing lone worker devices like the ID Touch. These devices not only enhance worker safety but also contribute to reducing liability, boosting employee morale, ensuring a timely response to emergencies, and minimising downtime due to safety incidents. By investing in advanced safety solutions, businesses can create a safer and more secure environment for both employees and customers.

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How can lone worker devices help prevent incidents of abuse or aggression from customers in the hospitality and leisure industry?

Lone worker devices play a crucial role in preventing incidents of abuse or aggression from customers in the hospitality and leisure industry. These devices allow workers to discreetly trigger a panic alert when they feel threatened or unsafe. Once activated, the device connects to an Alarm Receiving Centre, ensuring a swift response from security or law enforcement, if necessary. This real-time response capability acts as a deterrent and provides added protection for workers facing potentially volatile situations.

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