Ready2Talk®
Ready2Talk is a proactive lone worker chaperone service designed to provide immediate reassurance and personal safety monitoring whenever there’s a clear safety risk. Whether staff are entering a risky area or facing a potentially aggressive situation, Ready2Talk keeps them connected and supported.
How the Ready2Talk Safety Feature Works
With Ready2Talk, you're never truly alone.
Benefits of Using Ready2Talk
What Happens During a Ready2Talk Lone Worker Call?
.svg)
Identify
The lone worker recognises a safety risk or potential conflict and wants reassurance and support.
Connect
They activate Ready2Talk on their personal safety device or app, connecting to a trained Alarm Receiving Centre operator.
Chaperone
The operator proactively monitors and reassures the worker, providing a lone worker support line until the situation is resolved.
Escalate
If an incident occurs, the operator escalates to Red Alert and initiates the lone worker escalation plan.
Ready2Talk: Your safety chaperone
Protect your lone workers
Get help to your lone workers when they need it most. Choose from our range of lone worker devices and mobile apps. There's something for every job role and risk profile.
Frequently Asked Questions About the Ready2Talk Safety Feature
When should Ready2Talk be used by lone workers?
Ready2Talk should be used proactively whenever a lone worker feels there is a credible risk to their personal safety, but an emergency alarm is not yet required. It is ideal for situations where reassurance and monitoring will reduce risk.
How does Ready2Talk compare to a lone worker Check-In?
Check-In is used for routine updates and comfort messages throughout the day. Ready2Talk, on the other hand, actively connects the worker to an operator in a risky or unpredictable situation for real-time reassurance.
What is a lone worker chaperone service?
A lone worker chaperone service provides live, real-time support from a trained operator who monitors the lone worker’s safety during a potentially risky activity or visit.
What is the difference between Ready2Talk and a Red Alert?
Ready2Talk is a proactive lone worker support line for risky environments, while Red Alert is a reactive emergency alarm feature designed to escalate a serious incident immediately.
Which devices support Ready2Talk?
Ready2Talk is supported on the ID Touch, Shield, Curve, ID Classic, and SoloProtect mobile app, giving employers flexible ways to improve lone worker communication systems.
What is proactive monitoring and how does it help lone worker safety?
Proactive monitoring is the continuous oversight provided by SoloProtect’s 24/7 Alarm Receiving Centre — even before an emergency occurs. Features like Ready2Talk® and Red Alert are supported by real-time tracking, automatic alerts, and trained operators who can intervene early if risk increases.
Learn more about this proactive approach to lone worker safety in our blog about What is 24/7 monitoring for lone workers.
.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
