Protecting workers in the hospitality and leisure industry

Many hospitality and leisure employees work alone or in high-risk environments. Prioritize their safety and security with a lone worker safety device or app.
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Let's talk numbers

243

fatalities in the hospitality and leisure industry (BLS 2021)

10,490

violent crimes committed in restaurants in 2020 (Restaurant Business)

72,360

injuries and illnesses in hospitality and leisure (NSC 2020)

Hospitality and leisure risks

Abuse or aggression from customers - sometimes alcohol induced.
Injury from incorrect manual handling.
Hazardous chemicals e.g. those used for cleaning.
Slips, trips and falls due to food/drink spillages, for example.
Working alone in large buildings or venues.

The ID Touch is popular in hospitality and leisure

It's a personal safety device combined with an ID badge which means it's very easy and discreet to activate. But we understand that one size doesn't fit all! So why not mix and match to suit the requirements of your team?

Explore the ID Touch

Our other devices:

Features to protect the hospitality industry

Our customers choose from a mix of safety features to best suit the requirements of their workforce, reduce risk, and improve occupational safety and wellbeing.

Benefits for the Hospitality and Leisure industry

Reduced liability
Boost employee morale
Enhanced worker safety
Timely response to emergencies
Reduced downtime due to safety incidents

Benefits for the hospitality industry

Provides rapid support in emergencies such as medical incidents or security threats.
Reduces risks associated with working alone in guest rooms, event spaces, or remote areas of the property.
Minimizes disruptions to service by enabling swift resolution of incidents.
Helps meet safety regulations and standards, and reduces risk of legal issues and fines.
Enhances guest satisfaction by reducing the impact of incidents.

Protecting hospitality and leisure leaders for over 20 years

"As a driver delivering to our stores, you can sometimes encounter situations that can leave you feeling isolated. The SoloProtect solution gives us peace of mind that if a situation does arise, there is always someone there ready to escalate to the emergency services."

“The portal is easy to use and gives the colleague direct access to their account to change details and carry out training as many times as they like."

"The SoloProtect lone worker devices instil a sense of security, providing our employees with peace of mind, knowing that help is just a button press away."

Frequently asked questions

How can lone worker devices benefit the hospitality and leisure industry?

Lone worker devices, such as the ID Touch, offer significant benefits to the hospitality and leisure industry. These devices provide an easy and discreet way for workers to activate safety alerts. They allow for customization to meet the specific needs of different teams, enhancing worker safety, reducing risk, and improving overall occupational safety and well-being. By implementing such devices, businesses in this industry can also experience reduced liability, boosted employee morale, and a timely response to emergencies, ultimately minimizing downtime due to safety incidents.

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How can lone worker devices help prevent incidents of abuse or aggression from customers in the hospitality and leisure industry?

Lone worker devices play a crucial role in preventing incidents of abuse or aggression from customers in the hospitality and leisure industry. These devices allow workers to discreetly trigger a panic alert when they feel threatened or unsafe. Once activated, the device connects to an Emergency Dispatch Center, ensuring a swift response from security or law enforcement, if necessary. This real-time response capability acts as a deterrent and provides added protection for workers facing potentially volatile situations.

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How can businesses in the hospitality and leisure industry prioritize health and safety effectively?

To effectively prioritize health and safety in the hospitality and leisure industry, businesses should consider implementing lone worker devices like the ID Touch. These devices not only enhance worker safety but also contribute to reducing liability, boosting employee morale, ensuring a timely response to emergencies, and minimizing downtime due to safety incidents. By investing in advanced safety solutions, businesses can create a safer and more secure environment for both employees and customers.

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Government employer?

SoloProtect is GSA approved for efficient municipal purchasing.
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