Lone Worker Safety in Health and Social Care

Many healthcare and social care workers are lone workers, regularly operating in high-risk environments. Prioritise their safety with reliable lone worker safety devices and apps designed for health and social care professionals.
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Lone Worker Safety Insights in Health & Social Care

9%
NHS staff reported experiencing unwanted behavior of a sexual nature (NHS 2024)
Ethnic minority NHS staff experienced harassment, bullying or abuse from patients (NHS 2024)
29%
Ethnic minority NHS staff experienced harassment, bullying or abuse from patients (NHS 2024)
Doctors have been subject to verbal abuse from the public (Nursing Times 2021)
1/3
Doctors have been subject to verbal abuse from the public (Nursing Times 2021)

Common Lone Worker Risks in Health and Social Care

Risk of aggression or violence from patients or family members.
Lone visits to patient homes with limited backup.
Injuries from patient handling without support.
Exposure to infectious diseases in close quarters.
Working with sharps or hazardous medication unsupervised.
Slips, trips, and falls during lone care duties.

Popular Lone Worker Safety Device for Health and Social Care Professionals

It's a personal safety device combined with an ID badge which means it's very convenient and discreet to activate. It's one of several lone worker protection solutions we offer for those in community care, hospitals, and home-care settings.

Explore the ID Touch

Our other devices:

Lone Worker Safety Features for Health and Social Care Workers

Explore the safety features trusted by health and social care professionals — from GPS tracking and fall detection to discreet panic alarms — supporting lone workers in community settings, care homes, and hospitals.

Keeping Health & Social Care Workers Safe: Lone Worker Solutions in Action

Benefits of Lone Worker Safety Devices for Health and Social Care

Immediate support for lone workers in medical emergencies or aggressive situations.
Reduce worker anxiety and improve staff retention.
Builds confidence among patients and families in the safety and reliability of the care provided.
Quick access to emergency services, ensuring faster intervention.
Meet your health and safety obligations and reduce the risk of fines.

Protecting Health and Social Care Leaders for Over 20 Years

“Being able to just push a button and know that somebody can listen in, locate me and then send help does make me feel a lot safer.”

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"Our staff work tirelessly caring and supporting terminally ill people, therefore it’s hugely important that when they’re out in the community they feel safe or at the very least prepared to deal with risk, or a potentially dangerous situation."

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"Our aim is to ensure our staff get home safe. The SoloProtect device helps us do that."

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Frequently Asked Questions from Health and Social Care Workers

How can organisations ensure lone worker safety for healthcare and social care professionals in homes and communities?

To ensure the safety of healthcare and social care workers in the field, organisations should consider providing them with lone worker safety devices. These devices, equipped with a Red Alert panic button, allow workers to discreetly call for help in emergencies, whether they are providing in-home care or community services. When activated, the device connects to the Monitoring Centre where trained operators can assess the situation and dispatch appropriate support, such as emergency services or the worker's supervisor.

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What benefits do lone worker safety devices offer to healthcare and social care organisations, including those providing in-home care and community services?

Lone worker safety devices offer several benefits to healthcare and social care organisations, regardless of whether they provide in-home care or community services. They provide peace of mind for workers, enhancing their confidence and security while on duty in various settings. These devices also contribute to a culture of safety within the organisation, demonstrating a commitment to employee wellbeing. This can lead to improved quality of care, reduced absenteeism, and higher employee retention rates.

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Why are healthcare and social care workers, including those providing in-home care, considered high-risk workers?

Healthcare and social care workers, including those providing in-home care, are considered high-risk workers due to the nature of their work environments. They often work alone in patients' homes, caring for individuals with complex needs, some of whom may exhibit confusion or aggression. This vulnerability exposes them to risks such as verbal abuse, physical assault, robbery (sometimes for prescription drugs), and sexual assault.

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How can lone worker safety technology support compliance with health and safety regulations in social care?

Lone worker safety technology helps health and social care organisations meet legal obligations under workplace safety regulations, such as the Health and Safety at Work Act. By equipping staff with certified lone worker devices and apps, employers can demonstrate a proactive approach to risk assessment, incident response, and duty of care. Features like real-time GPS tracking, incident reporting, and 24/7 monitoring provide auditable data that supports compliance and reduces liability in the event of workplace incidents.

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