How Causeway Supports Staff Wellbeing with Lone Working Devices
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“Feeling safe at work is just as important as being safe for lone workers, and making sure your staff feel like their wellbeing is a priority ensures they can do their job effectively.”
Supporting a Trauma-Informed Charity with Reliable Lone Worker Protection
Causeway is a UK charity dedicated to supporting survivors of modern slavery, trafficking and exploitation. Their teams provide vital practical and emotional support across safehouses and out in the community, helping people rebuild their lives with trust and stability. Causeway recognises the importance of ensuring staff working alone always have a reliable, discreet layer of additional protection.
SoloProtect has partnered with Causeway since 2015, delivering a lone worker safety solution that supports both staff confidence and organisational safeguarding.
Why Lone Worker Confidence Matters in Trauma-Informed Settings
Causeway’s staff support individuals who have lived through significant trauma, and this sensitive work can sometimes involve moments that require careful communication and reassurance. Causeway wanted to make sure staff always felt supported and never isolated in their decision-making.
“We wanted our staff to feel they had additional layers of support should they need it, which thankfully isn’t often.”
— Amelia Clarke, Causeway
Their approach was proactive: to prioritise wellbeing, strengthen confidence, and provide an easy way for staff to stay connected throughout the day. Introducing SoloProtect’s device gives team members peace of mind, knowing they can quickly access 24/7 support and continuous monitoring for lone workers whenever they need it.
Why Causeway Chose SoloProtect as Their Lone Worker Safety Solution
Causeway selected SoloProtect based on its combination of ease of use, functionality and ongoing service support, all contributing to safeguarding staff working independently.
Key deciding factors included:
- A user-friendly touchscreen that clearly displays when an alert is active, helping workers instantly recognise when they are protected.
- Dual alert activation (button and rip-pin) offering flexibility in emergency situations.
- Check-Ins and location recording, enabling staff to quickly document their movements and updates throughout the day.
- Dedicated account management, giving Causeway regular updates and a representative who understands their specific service needs.
The Impact: More Confident, Better Supported Lone Workers
Since adopting the touchscreen personal safety devices, Causeway has seen a marked increase in consistent usage across their teams. Staff routinely log statuses and complete Check-Ins, enhancing situational awareness and communication.
Most significantly, the device has improved confidence for workers operating alone, reinforcing Causeway’s message that staff wellbeing is a priority.
“The SoloProtect devices provide the organisation and staff with the confidence they need when lone working. They know support can be accessed quickly in an emergency, and that their safety and wellbeing is a priority for us.”
— Amelia Clarke, Causeway
A Long-Term Partnership Focused on Safety and Support
Causeway and SoloProtect have worked together since 2015, sharing a long-standing commitment to staff safety, wellbeing and trauma-informed service delivery. The device provides Causeway with a dependable, easy-to-use safety net—allowing their team to focus on what matters most: delivering life-changing support to survivors.
If your organisation is looking to strengthen lone worker confidence and wellbeing, explore our devices or speak to our team.
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