Blogs

7/3/2025

2G and 3G Network Switch-Off in the UK: What Lone Worker Device Users Need to Know

While the UK’s mobile networks are starting to phase out older infrastructure, 2G isn’t disappearing just yet — and for many lone worker device users, that’s reassuring news.

Is the UK Switching Off 2G and 3G? What Lone Worker Device Users Should Know

Updated July 2025

If you’ve heard that 2G and 3G will be switched off in the UK, you might wonder whether it’s still a good idea to purchase or keep a 2G lone worker device.

At SoloProtect, a leading provider of lone worker safety solutions, we understand these concerns. That’s why we’re sharing the most up-to-date information from UK network providers, so you can continue to make informed decisions about the best solution to protect you and your team.

Let’s bust the myths and clarify what the phase-out of 2G and 3G networks means for your lone worker safety strategy.

Summary: What the 2G and 3G Switch-Off Means for Lone Worker Devices

2G networks will be retired by 2033, but some operators may act sooner:
- EE is contacting business users about future network plans but hasn’t announced a formal 2G end date.
- O2/Virgin Media will phase out 2G from 2025, aiming for complete closure by 2028.
- Vodaphone will keep 2G available until 2033.
3G networks will be shut down in 2025:
- Vodaphone completed its 3G switch-off in early 2024.
- EE began its 3G shutdown in January 2024, completing in Spring 2025.
- O2/ Virgin Media is phasing out 3G in 2025.
‍SoloProtect devices are unaffected by the 3G shutdown.
Most SoloProtect devices use multi-network roaming SIMs.
When the time is right for our customers who are using a 2G solution, SoloProtect will support a smooth transition to future-ready solutions.

Choosing Between 4G and 2G Lone Worker Devices:

When reviewing your lone worker safety strategy, it’s worth weighing the benefits of both 4G and 2G lone worker devices. While 2G remains a viable option, upgrading to 4G offers several advantages — especially for teams that require enhanced functionality or future-ready technology.

Why Choose a 4G Lone Worker Device?

Opting for a 4G-enabled personal safety device can deliver:

‍Faster and more reliable connectivity: 4G offers quicker data transmission and improved call quality, especially in urban or high-traffic network areas. ‍
Futureproofing your lone worker solution: With mobile providers retiring 3G and planning for 2G phase-out by 2033, 4G ensures long-term compatibility. ‍
Enhanced features and functionality: 4G devices often include modern interfaces, touchscreen options, improved GPS accuracy, and higher responsiveness. ‍
More substantial support for app-based lone worker safety tools: Many apps rely on 4G (or Wi-Fi), enabling flexible working across smartphones and tablets.

At SoloProtect, our ID Touch, Curve, and Shield devices are all 4G-ready — designed to deliver robust lone worker protection now and in the future.

Why Continue with a 2G Lone Worker Device?

Using a 2G lone worker device? There are many reasons to stick with it for now:

‍Proven reliability in rural and remote areas: 2G often outperforms newer networks in low-signal environments, making it ideal for field-based or geographically dispersed teams.
‍Extended device lifespan: If your devices are working well and are regularly supported and updated, there’s no immediate need to upgrade. ‍
Cost-effective safety compliance: 2G devices meet health and safety requirements, making them an ideal choice for organisations seeking a compliant yet budget-friendly solution. ‍
Simple, focused functionality: Many 2G personal safety alarms are purpose-built for core safety tasks like emergency alerting and GPS tracking, with no unnecessary distractions.

SoloProtect’s ID Classic and Go devices are still available for purchase, providing a dependable safety lifeline for lone workers across multiple industries.

Should I Upgrade My 2G Lone Worker Device Now?

In most cases, there’s no need to rush.

If your team currently uses a 2G lone worker device and it's working well, you can confidently continue using it.

When the time is right to upgrade, we’ll:

Offer futureproof lone worker solutions
Make the transition a smooth, disruption-free process
Ensure your lone worker risk assessments remain supported by compliant technology

“We’re closely aligned with mobile network timelines. There’s no immediate need to leave 2G — but when it’s time, we’ll help you upgrade without disrupting your lone worker protection.” — Steve Hough, Managing Director, SoloProtect.

If you’re looking to futureproof your lone worker provision, we’re happy to discuss our 4G-ready options with you.

Why the 2G Switch-Off Matters for Lone Worker Safety

For health and safety professionals, changes to mobile infrastructure can raise valid concerns:

Will my lone worker device still work?
Do I need to upgrade to a 4G device now?
Is my lone worker policy still compliant?

Many organisations rely on mobile-connected lone worker devices for real-time safety monitoring, particularly for lone, remote, or high-risk work roles.

SoloProtect has been protecting lone workers for over 20 years. Whether you manage a single housing officer or a dispersed mobile team, we ensure your safety strategy remains compliant and ready for the future.

So, When is 2G Being Switched Off in the UK?

Despite online confusion, the UK is expected to complete the 2G shutdown by 2033. However, some network operators are starting the process earlier.

What each network is planning:

‍O2/Virgin Media: 2G Roaming Sims will be phased out in 2025 and completed in 2028. Coverage in rural or emergency use areas may be extended for a longer period. ‍
EE: is contacting business users about future network plans but hasn’t announced a formal 2G end date.
Vodaphone: Plans to maintain 2G until the UK government’s deadline of 2033.

Ofcom is reporting the latest information, which can be reviewed here: Switching off the UK’s 2G and 3G mobile networks: what you need to know - Ofcom

What does this mean for SoloProtect Customers:

If you’re using a SoloProtect device that relies on 2G, a member of our team will contact you well in advance of any required changes.

Why Reliable Network Coverage Matters for Lone Worker Protection

In a lone worker emergency, seconds matter.

That’s why most SoloProtect devices are fitted with a multi-network roaming SIM, able to automatically connect to all major UK providers depending on the area of coverage: EE, O2/Virgin Media, Vodaphone. (Single-network SIMs can be discussed.

With the ability to connect to all network providers, employees in rural or signal-challenged areas can be fully protected, giving them a lifeline when it matters most.

How the 2G Switch-Off Affects SoloProtect Lone Worker Devices

SoloProtect will continue to support both 2G and 4G devices, keeping you operational and compliant. We’ll help you plan so network changes never catch you out.

What Network Does My Lone Worker Device Use?

Most SoloProtect devices utilise roaming SIM cards that automatically switch to other networks if the current one loses signal. Your device will continue to work until all UK network providers have switched off 2G services.

You’re not tied to a single network provider — your safety coverage is flexible, national, and secure — a crucial part of any lone worker safety policy. As networks gradually phase out 2G over time, your device will continue to connect to available networks as long as coverage remains.

Does the 3G Switch-Off Affect My SoloProtect Lone Worker Devices?

No. SoloProtect devices do not rely on 3G, so this change will not negatively affect your lone worker protection system.

The closure of 3G services will increase 4G capacity and improve coverage over time — making it easier for modern devices to stay connected.

Will My Lone Worker Device Work Outside the UK?

Some countries (such as the US and Australia) have already switched off 2G infrastructure. If your organisation operates across borders, we recommend speaking with our team about the best lone worker devices for international use.

You can read our blog: International Travel Safety: Protecting Lone Workers with SoloProtect

Futureproofing Your Lone Worker Safety Strategy

With 2G expected to remain for several years, there’s still plenty of time — but SoloProtect is already helping customers transition to next-generation lone worker 4G technology.

What is a Lone Worker Device and How Does it Work?

Lone worker devices are discreet safety tools that enable employees working alone or in high-risk environments to request emergency assistance with the push of a button.

At SoloProtect, our devices and apps can include:

‍Red Alert Panic Button ‍
Incapacitation Alert ‍
GPS tracking ‍
Check-In messages ‍
Ready2Talk chaperone ‍
Monitoring Timer
Secure, encrypted connection to the 24/7 Alarm Receiving Centre

Whether it’s a housing officer, charity volunteer, or delivery driver, these tools play a vital role in duty-of-care compliance.

FAQs: 2G Switch-Off and Lone Worker Devices in the UK

When will 2G be switched off in the UK?

2G will be switched off by 2033, with some networks starting as early as 2025 or 2026. Most providers will maintain coverage for emergency and business-critical use until closer to the cutoff date.

Is it safe to keep using a 2G lone worker device?

Yes —especially with SoloProtect. We’ll contact you in advance about any changes that may be needed.

What is the best futureproof lone worker solution?

SoloProtect offers a range of 4G lone worker alarms and a mobile safety app — all backed by professional monitoring and rapid emergency response with a solution for every workforce and budget.

Do SoloProtect devices work across all mobile networks?

Yes — most devices have roaming SIMs that can connect to all UK network providers based on area coverage.

Can I switch from a 2G to a 4G device now?

Absolutely. Many customers upgrade early to benefit from enhanced lone worker features, such as touchscreen alerts and great connectivity.

Need Help with Lone Worker Devices? Talk to SoloProtect Today

Whether you’re satisfied with your current setup or considering upgrading to newer technology, SoloProtect is here to help. Get in touch, and we’ll work with you to ensure your lone worker protection policy is ready for the future, fully supported, and tailored to your environment.

Book a free demo, request a quote, or get answers to your questions:

Sources:

Switching off the UK’s 2G and 3G mobile networks: what you need to know - Ofcom

Switching off 2G and 3G and 2G networks: advice for IoT and third-party device suppliers - Ofcom