Red Alert Panic Button

The Red Alert panic button is a discreet, 24/7 lone worker safety feature built into every SoloProtect device and app. Whether your team is working alone or facing risk on the job, Red Alert puts emergency help just one button press away.

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How Red Alert Protects Lone Workers

If a user’s personal safety is under threat, a quick press of the Red Alert lone worker panic button discreetly opens a one-way voice call with our 24/7 Alarm Receiving Centre. Operators will quickly locate the personal safety device, verify the seriousness of the incident, and coordinate a fast emergency response. This lone worker emergency alarm is available on all SoloProtect lone worker safety devices and apps, ensuring consistent protection for any job role or risk profile.

When the button is pressed, our operators are listening in just 4 seconds

Benefits of Using the Red Alert Feature

24/7 peace of mind for lone workers
Removes the need to dial 999 in an emergency
Discreet one-touch lone worker emergency alarm
Suitable for threats, accidents, abuse, or health emergencies
Audio evidence available to support investigations
Works across all SoloProtect lone worker devices and safety apps

What Happens When a Lone Worker Panic Button is Activated?

Alert

If a lone worker’s personal safety is compromised, they press the Red Alert duress alarm button on their safety device or safety app.

Connect

Within moments the lone worker is silently connected to a SoloProtect operator at our 24/7 Alarm Receiving Centre.

Assess

Our trained emergency professionals quickly locate the worker, verify the incident, and assess the risk.

Respond

The operator dispatches emergency services or contacts a manager, following the lone worker protection escalation plan.

SoloProtect Red Alert: Emergency support at the push of a button

Learn how SoloProtect's Red Alert feature provides emergency assistance. With a single button press, lone workers can discreetly connect to our 24/7 Alarm Receiving Centre, ensuring swift support when it’s needed most.

Frequently Asked Questions About the Red Alert Safety Feature

What is a Red Alert panic button for lone workers?

A Red Alert is a discreet lone worker panic button or duress alarm feature built into SoloProtect personal safety devices and apps. It triggers a one-way call to our 24/7 Alarm Receiving Centre for rapid emergency response.

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When should I use a lone worker personal safety device?

Use a lone worker personal safety device whenever you work alone, in remote locations, or in situations where there is a risk of aggression, injury, or illness. Press the panic button immediately if you feel threatened or unsafe.

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Why is using a panic button quicker than dialling 999?

SoloProtect operates under NPCC guidelines, giving our Alarm Receiving Centre direct priority contact with local emergency services. This allows for a priority-level response, saving crucial time compared to a 999 call.

You can read about our BS 8484 accredited Alarm Receiving Centre on this blog: BS8484 Lone Worker Standard Explained

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How does a lone worker duress alarm work?

The Red Alert duress alarm lets lone workers silently connect to trained operators who verify the incident, locate the device, and coordinate a fast priority-level emergency response, including direct police contact if required.

You can read more in our blog: Panic Alarms for Lone Workers: Traditional vs Monitored Devices

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What happens after I activate the Red Alert panic button?

Our Alarm Receiving Centre discreetly listens in through the one-way call, pinpoints your location, and initiates the escalation procedure to contact emergency services or your manager, based on the severity of the incident.

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How is a man-down alarm different from a Red Alert?

A man-down alarm automatically detects if a worker has fallen or become unresponsive, while a Red Alert requires the user to actively press the panic button. Both features are available across SoloProtect’s lone worker safety devices.

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