
Red Alert Panic Button
The Red Alert panic button is a discreet, 24/7 lone worker safety feature built into every SoloProtect device and app. Whether your team is working alone or facing risk on the job, Red Alert puts emergency help just one button press away.
How Red Alert Protects Lone Workers

When the button is pressed, our operators are listening in just 4 seconds

Benefits of Using the Red Alert Feature
What Happens When a Lone Worker Panic Button is Activated?
Alert
If a lone worker’s personal safety is compromised, they press the Red Alert duress alarm button on their safety device or safety app.
Connect
Within moments the lone worker is silently connected to a SoloProtect operator at our 24/7 Alarm Receiving Centre.
Assess
Our trained emergency professionals quickly locate the worker, verify the incident, and assess the risk.

Respond
The operator dispatches emergency services or contacts a manager, following the lone worker protection escalation plan.
SoloProtect Red Alert: Emergency support at the push of a button
Protect your lone workers
Get help to your lone workers when they need it most. Choose from our range of lone worker devices and mobile apps. There's something for every job role and risk profile.
Frequently Asked Questions About the Red Alert Safety Feature
What is a Red Alert panic button for lone workers?
A Red Alert is a discreet lone worker panic button or duress alarm feature built into SoloProtect personal safety devices and apps. It triggers a one-way call to our 24/7 Alarm Receiving Centre for rapid emergency response.
When should I use a lone worker personal safety device?
Use a lone worker personal safety device whenever you work alone, in remote locations, or in situations where there is a risk of aggression, injury, or illness. Press the panic button immediately if you feel threatened or unsafe.
Why is using a panic button quicker than dialling 999?
SoloProtect operates under NPCC guidelines, giving our Alarm Receiving Centre direct priority contact with local emergency services. This allows for a priority-level response, saving crucial time compared to a 999 call.
You can read about our BS 8484 accredited Alarm Receiving Centre on this blog: BS8484 Lone Worker Standard Explained
How does a lone worker duress alarm work?
The Red Alert duress alarm lets lone workers silently connect to trained operators who verify the incident, locate the device, and coordinate a fast priority-level emergency response, including direct police contact if required.
You can read more in our blog: Panic Alarms for Lone Workers: Traditional vs Monitored Devices
What happens after I activate the Red Alert panic button?
Our Alarm Receiving Centre discreetly listens in through the one-way call, pinpoints your location, and initiates the escalation procedure to contact emergency services or your manager, based on the severity of the incident.
How is a man-down alarm different from a Red Alert?
A man-down alarm automatically detects if a worker has fallen or become unresponsive, while a Red Alert requires the user to actively press the panic button. Both features are available across SoloProtect’s lone worker safety devices.