Red Alert: Emergency alarm for lone worker safety
The Red Alert is a powerful 24/7 lone worker panic button designed to help protect employees in high-risk or isolated environments. At the push of a button, workers can quickly raise an emergency alert and connect to immediate support, helping organizations strengthen workplace safety and employee protection.
How the Red Alert feature works
If a user’s personal safety is under threat, a quick press of the Red Alert lone worker panic button triggers a discreet one-way voice call to our 24/7 Monitoring Center—backed by our 3-second response. Operators locate the device, assess the situation, and verify the incident before coordinating a rapid emergency response. This lone worker emergency alarm is available across all SoloProtect safety devices and apps, delivering consistent protection for every role and risk level.
When the button is pressed, our operators are listening in just 4 seconds
Benefits of a Red Alert
What happens when a Red Alert is activated?
Alert
If a worker's personal safety is compromised, they press the Red Alert button on their device.
Connect
Within moments the lone worker is connected to an operator in our Monitoring Center.
Assess
The highly-trained operator will quickly locate the worker and risk assess the situation.
Respond
Emergency services are dispatched and/or a manager responds to the incident.
SoloProtect Red Alert: Emergency support at the push of a button
Discover how SoloProtect’s Red Alert lone worker panic button delivers instant emergency support with a single press. Lone workers are discreetly connected to a 24/7 Monitoring Center for fast, reliable help when every second counts.
Lone Worker Safety Devices with Red Alert Support
Give your lone workers the power to send a Red Alert the moment they need help. Discover our range of personal safety devices and mobile apps — designed for every role and risk environment.
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Frequently asked questions about the Red Alert feature
What is a Red Alert "Panic Button"?
A Red Alert is essentially an alarm button that triggers a 1-way voice call from the lone worker’s personal safety device, or safety app, to the Monitoring Center. Here the incident is swiftly passed to an emergency dispatch operator who listens to the event, verifies its nature, and then escalates it appropriately.
When should I open a Red Alert?
A Red Alert should be opened by a single alarm button press if a user is clearly facing a risk to their personal safety. The risk could be a social one, specifically linked to aggression – or an environmental one, that is likely to result in injury to the worker.
What is the value of a Red Alert?
The real value of the Red Alert is the response the Monitoring Center can provide on the lone worker’s behalf. The operator’s emergency training is key to understanding what is happening to the worker and ensuring the best possible outcome for that individual through a robust escalation process.
What happens when I open a Red Alert?
A Red Alert will open a one-way call with the Monitoring Center. The SoloProtect Operator will not speak back to the user through the device (in case it is a duress situation that could intensify it further). They will discreetly listen in to the incident, locate the device and escalate it to the authorities and/or a manager or colleague.
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