Data Security and Disaster Recovery
Taking your data seriously.
At SoloProtect, we understand that your data is important to you. That's why all the data we're entrusted with is stored in line with requirements laid out by the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. All of our processes are also governed by ISO 9001 requirements.
The SoloProtect ARC (Alarm Receiving Centre), utilised as part of your SoloProtect Solution, is audited and approved against BS 8484 (British Standard for Lone Worker Device Services) and EN 50518 - with a key requirement of each, relating to the security of customer data.
In June 2020, SoloProtect also achieved ISO 27001 - the standard for Information Security Management.
SoloProtect is accredited to the Cyber Essentials Plus scheme. The Government accredited scheme, which is industry-supported, was introduced to help organisations be better equipped against the threat of cyber-attack and to provide all businesses with clarity on good cyber security practice generally. The business achieved accreditation in October 2016. SoloProtect has continued to achieve this accreditation, successfully passing the Cyber Essentials Plus audit in October 2018.
For more information about our Data Protection and Data Handling procedures, please visit our Policy page.
News: SoloProtect achieves top marks in ISO 27001 audit
Following a comprehensive ISO 27001 audit of our entire end-to-end supply of lone worker solutions and monitoring services, we’re pleased to have passed with flying colours.