Check-In: Record messages to support lone worker safety and response
The Check-In feature allows a user to record a short message, providing information about their location and activity to inform any subsequent alerts.
How the Check-In feature works
A Check-In is a short, recorded voice message left via the device or app which provides contextual information about a worker's current location and activity. In the event of an emergency, the recorded information is accessed by a Monitoring Center Operator and used in conjunction with geolocation data to help them build a picture of the worker's location and what type of risks they might be facing. The Monitoring Center Operator can then facilitate a quick, informed response.
Performed as part of a dynamic risk assessment
Why Check-In matters
What happens when a Check-In message is left?
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Identify
A lone worker arrives at a new location, begins a new activity or identifies a new risk.
Record
The worker records a short voice message detailing their name, current location and activity, and any perceived risks.
Alert
A Red Alert or Man Down incident occurs and our Monitoring Center is alerted to an incident.
Respond
The operator listens to recent Check-In messages to facilitate a quick, informed response.
SoloProtect Check-In: Facilitating an effective response
The Check-In feature ensures your safety by allowing you to leave detailed messages about your location and itinerary. Know you're always connected and traceable in case of any unexpected incidents.
Protect your lone workers
Get help to your lone workers when they need it most. Choose from our range of lone worker devices and mobile apps. There's something for every job role and risk profile.
Frequently asked questions about the Check-In feature
What type of information should be communicated via a Check-In message?
Full name, current address (including zip code), current activity and any apparent or possible risk.
When should a Check-In message be left?
A Check-In message should be performed as part of a dynamic risk assessment - particularly when arriving at a new location or starting a new activity.
Where are Check-In messages stored?
Check-In messages are stored securely within SoloProtect's Monitoring Center and are only accessed by highly trained operators in the event of an emergency. Check-In messages are not issued to a lone worker's employer.
Is the Check-In feature available on all devices and apps?
Yes, the Check-In feature is part of our core safety functionality and is therefore available on all of our lone worker safety devices and apps.
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