SoloProtect Privacy Policy (US)
If you're visiting from outside the United States, please click the links below to view the appropriate Privacy Policy for your region:
- United Kingdom
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Effective Date:
At Soloprotect ("SoloProtect", "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store and share your information when you interact with us, visit our website, or use our Services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect and process the following information:
- Personal Information: Name, email address, phone number, job title, company name, and mailing address.
- Usage Data: IP address, browser type, operating system, and browsing activity on our website.
- Communications: Any information you provide when contacting us or filling out forms on our site.
- Device Data: Information related to the devices used for SoloProtect services (e.g., location data, incident audio recordings.)
When you use our service and communicate with us, you may provide certain additional information, such as your license plate number, work pattern, and known health conditions. We encourage you to ensure that any additional information shared does not contact sensitive information.
SoloProtect may also collect some personal data from publicly accessible resources such as LinkedIn and ZoomInfo, and other marketing/ lead generation websites, public databases, commercial data sources, joint marketing partners, and other partners, social media platforms, and conference/ event hosts.
2. How We Use Your Information
We may use your information to:
- Provide and manage our products and services.
- Communicate with you about your account or inquiries.
- Improve our website and service offerings.
- Comply with legal obligations.
- Send marketing communications (where permitted by law)
- Recruit you for a position at SoloProtect
- To undertake research and development
You can opt out of marketing communications at any time by following the unsubscribe link included in our emails.
3. Sharing Your Information
We may share your information with:
- Service providers that support our business operations (e.g., hosting providers, customer service platforms, Emergency Dispatch Center, emergency services).
- Authorized law enforcement or regulatory authorities if required by law.
- Third parties in connection with a business transfer (e.g., merger, sale, or asset transfer).
- Other members of a group of companies to which SoloProtect belongs.
We do not sell your personal information to third parties.
4. Your Privacy Rights
Depending on your state of residence, you may have the following rights:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Deletion: Request that we delete your personal information
- Right to Opt-out: Opt out of the sale or sharing of your personal information (note: SoloProtect does not sell personal information)
- Right to Non-discrimination: You will not receive discriminatory treatment for exercising your privacy rights.
To exercise your rights, please contact us at dpo@soloprotect.com. We will not discriminate against you for exercising your privacy rights.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights include:
- Right to Know: You have the right to request information about the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it.
- Right to Access: You may request a copy of the personal information we have collected about you over the past 12 months.
- Right to Delete: You can request that we delete personal information we have collected about you, subject to certain exceptions.
- Right to Opt-out of Sale or Sharing: We do not sell personal information, but if that changes, you will have the right to opt out.
- Right to Limit Use of Sensitive Personal Information: If we collect sensitive personal information, you may have the right to limit its use and disclosure.
To exercise any of these rights, you can contact us at dpo@soloprotect.com.
We will not discriminate against you for exercising your privacy rights under California law.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
You may otherwise request that your personal data be deleted sooner in accordance with this Privacy Policy.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide relevant content.
You can manage cookie preferences through your browser settings.
For more information, please see our Cookie Notice.
7. Information Security
We implement technical and organizational measures designed to protect your personal information from unauthorized access, loss, or misuse.
However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
8. International Data Transfers
If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States.
If you are accessing our services from within the United States, please note that some information may be processed by partners or areas of the business outside of the United States. In this situation, we ensure these partners have appropriate terms and levels of security in place.
9. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
Please check back periodically for updates.
10. Contact us
If you have any questions or concerns about this Privacy Policy or our data practices please contact:
SoloProtect U.S
751 Canyon Drive Dr Ste 100
Coppell, TX 75019
Email: dpo@soloprotect.com
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