Lone Worker Safety for Government Agencies

Government agencies rely on employees who work independently in the field, visit the public, conduct inspections, or respond to critical situations. From social services and code enforcement to public health and utilities, these roles often involve working alone in unpredictable environments. SoloProtect provides reliable lone worker safety devices and a mobile app with 24/7 monitoring, helping protect employees, improve emergency response, and support workplace safety and compliance across your agency.

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Facts and risks every Government Agency must know

35%

Approximately 35% of workers in the US and Canada operate as lone workers

350,000

In 2022, nearly 350,000 non-fatal injuries occurred in the government and public sector

28%

Approximately 28% of organizations have experienced an emergency involving a lone worker in the past three years

Government Employee rRsks

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Working alone, off peak, or in the community.

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Harassment and abuse

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Physical assaults and violence

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Trips, falls and incapacitation

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Working in isolated or rural areas

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Accidents or injuries

ID Touch: Reliable Protection for Government Employees

The ID Touch combines a personal safety device with an employee ID badge, making it an ideal solution for government employees who regularly work in the community, conduct inspections, or meet with members of the public. Discreet, comfortable, and always within reach, it allows staff to quickly summon help when they need it most. Because every department has different responsibilities and risk levels, you can mix and match our devices and mobile app to create a lone worker safety solution that fits your agency's needs.

Explore the ID Touch

Our other devices:

App

Shield

Curve

Features Trusted by Government Employees

Equip government employees with the tools they need to stay safe, connected, and supported while working alone in the field or serving their communities.

Red Alert: Emergency Alarm for Lone Worker Safety

The Red Alert is a powerful 24/7 lone worker panic button designed to help protect employees in high-risk or isolated environments. At the push of a button, workers can quickly raise an emergency alert and connect to immediate support, helping organizations strengthen workplace safety and employee protection.

Man Down Alarm: Automatic Alarms for Lone Worker Safety

The SoloProtect Man Down Alarm also known as an Incapacitation Alert or Person Down Alarm delivers automatic emergency protection when a device or mobile app detects a slip, trip, or fall that may leave a lone worker unable to respond. It immediately triggers a rapid response process helping ensure help is dispatched without delay when it matters most.

Ready2Talk® Live Monitored Calls for Lone Worker Reassurance and Safety

Ready2Talk is an innovative, proactive chaperone service designed to support lone workers in situations where there is a clear safety risk. It provides live, guided communication support to help de-escalate incidents, reduce risk exposure, and ensure workers feel supported and connected when they need it most.

Check-In: Record Messages to Support Lone Worker Safety and Response

The Check-In feature allows a user to record a short message, providing information about their location and activity to inform any subsequent alerts.

Monitoring Timer: Lone Worker Safety Timer for Low or No-Signal Areas

In areas with limited or low signal, the Monitoring Timer provides extended protection and added peace of mind for lone and remote workers. It helps ensure ongoing safety coverage when connectivity is unreliable, supporting consistent oversight and employee well-being in challenging environments.

Mass Notification System: Emergency Alerts for Lone Workers

Our mobile app customers can send mass notifications to users to quickly alert them of potential risks or active incidents that may impact personal safety or business operations. This enables fast, coordinated communication across teams, helping organizations respond efficiently, reduce risk exposure, and keep workers informed when it matters most.

Location Map: Lone Worker Location Feature

Keep full visibility of your lone and remote workforce with the Location Map feature. This geolocation tool sends scheduled location updates to SoloProtect Insights, giving you clear oversight of employee movements. Improve coordination, response efficiency, and duty of care while strengthening safety, visibility, and accountability across your mobile teams.

Monitoring Center: 24/7 Lone Worker Alarm Monitoring

The Monitoring Center is a 24/7 state-of-the-art facility staffed by highly trained operators who deliver fast, professional, and reliable support for lone, remote, and high-risk workers. Our operators listen to incidents within 3 seconds and initiate responses in just over 41 seconds, ensuring critical situations are assessed quickly and the appropriate action is taken without delay.

SoloProtect Insights: Lone Worker Safety Dashboard & Reporting Tool

The power behind our lone worker safety solution — streamline onboarding, training, device and app allocation, reporting, location tracking, alarm data, risk messaging, and workforce safety management from one centralized platform.

Protecting Workers in Government

Built for Government Field Workers

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24/7 Protection for employees

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Document incidents, abuse and assaults

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Receive up to date location information on your workers

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Deliver dashboard reporting to key stakeholders

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Protection against trips, falls and incapacitation

Protecting government employees for over 20 years

"Since adopting a SoloProtect lone worker solution, we’ve been pleased with how easily the solution has been adopted by our workforce and the positive impact it’s had on our operations."

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"Our aim is to ensure our staff get home safe. The SoloProtect device helps us do that."

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“The SoloProtect device is compact, easy to use, and quick to set up. After receiving the devices, we started using them right away, and now we carry them whenever we’re on duty.”

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Frequently asked questions from Government employees

What safety solutions are available for government agency workers in high-risk or lone worker roles?

Government agency workers often face unique risks when working alone, in the field, or in secure facilities. OSHA-compliant lone worker safety devices and mobile apps from SoloProtect provide real-time monitoring, discreet emergency alerts, GPS tracking, and direct connection to emergency response services. These solutions help agencies enhance employee safety, reduce workplace risks, and meet government compliance requirements—ensuring workers stay protected, connected, and supported wherever duty takes them.

How can SoloProtect devices enhance the safety of government workers?

SoloProtect devices offer a range of features designed to enhance the safety of local government workers. These devices provide discreet and immediate access to emergency support through the Red Alert panic button, which connects workers to the Monitoring Centre. The devices also include Man Down alarms to detect falls and Check-In capabilities to keep track of workers in isolated or rural areas. By documenting incidents of abuse or assaults and offering dashboard reporting, SoloProtect ensures that local government employers can effectively monitor and respond to safety concerns, thereby improving occupational safety and wellbeing for their workforce.

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What are the benefits of using the ID Touch device for local government employees?

The ID Touch device is particularly popular among local government employees due to its combination of personal safety features and convenience. As a discreet personal safety device that doubles as an ID badge, it allows workers to carry essential safety tools without drawing attention. The ID Touch offers Red Alert for emergency situations and Man Down alarms to detect falls. The SoloProtect devices protect employees from risks like harassment, abuse, physical assaults, and accidents, ensuring they have immediate access to help when needed.

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Does SoloProtect offer special pricing for government agencies?

Yes. SoloProtect is a proud GSA partner, making it easier for U.S. government agencies to access lone worker safety devices and monitoring solutions at pre-negotiated, competitive rates. Through our GSA Schedule, agencies can streamline purchasing, ensure compliance with federal procurement standards, and take advantage of special pricing designed exclusively for government buyers.

Benefits of choosing SoloProtect through GSA include:

Special government pricing with pre-negotiated rates
Easy access via the GSA Advantage® platform
Compliance with federal procurement and security standards
Access to OSHA-compliant safety devices and mobile apps
Streamlined purchasing for agencies of all sizes, including federal, state, and local government
Support for employee safety monitoring, lone worker protection, and workplace risk management

Learn more about our government purchasing options.