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FRYou're Not Alone
By Shaun Keyzers , Content Manager, SoloProtect,
19 Jan 2017
The key to ensure you get the most out of your lone worker solution is shared between you, your solution provider and the device users. At SoloProtect a great deal of work goes into implementing solutions via training, support and reporting.
When a member of staff is out of sight it doesn’t necessarily mean they should be out of mind; in fact, the complete opposite is true when it comes to lone working. Further care should be taken to protect lone workers because they are at greater risk, due to not having the usual avenues of support and being more limited in their ability to withdraw, defend themselves or restrain the assailant than they would be if they had colleagues present.
There are many different types of lone worker safety products on the market and it’s important that you choose the right one for you and your workforce. Adopting a solution based on financial reasons, as opposed to workers’ needs or company requirements can result in an ineffective and unutilized device. In doing this you’re just participating in a box ticking exercise; a token gesture is not enough, doing the bare minimum to safeguard your lone workers’ wellbeing can reduce your return on investment and have serious implications for your lone workers.
As well as the serious matter of your employees’ health and safety, not protecting your lone workers can result in heavy financial fines or prison sentences. Definitive guidelines for corporate health and safety offences judge cases based on risk: the chances of potential harm, the potential severity of said harm, and number of people exposed. Therefore, it’s imperative you do all you can to meet your duty of care.
Choosing the right Solution for you
Every SoloProtect solution customer has access to comprehensive monthly reporting; these reports outline the utilization of devices or phone-applications across their team. It can also be used to easily highlight areas of best practice, pockets of low usage and where additional training and support might be beneficiary.
SoloProtect is an end-to-end lone worker solution provider. Which basically means we manage every single part of our solution; from our market leading, UK manufactured, ID device, to our in-house state of the art, EN50518 compliant Alarm Receiving Centre (ARC), and everything in-between. We meet all of your needs, removing the need for multiple suppliers. We’re the first lone worker solution provider to be BS 8484:2016 approved and we offer a range of functionality to suit a variety of worker types via dedicated devices, or mobile applications.
User adoption is key to employing a successful solution; without the right support and training it’s hard to get the best from your lone worker device. Along with access to comprehensive monthly reporting, every SoloProtect customer gets UK based customer support and face-to-face and web based training.
When it comes to lone workers, involving the workforce prior to implementing a solution, as well as additional support and training, is necessary to provides them with the skills to deal with difficult situations. The key to ensure you get the most out of your lone worker solution is shared between you, your solution provider and the device users. At SoloProtect a great deal of work goes into implementing solutions via training, support and reporting; as a SoloProtect customer you’re never alone.
