Identicom lone worker device breaks the 150,000 mark

More than 150,000 lone workers worldwide now use Identicom.

The Sheffield-based lone worker solution provider SoloProtect (formerly named Connexion2), has successfully introduced their lone worker safety solution around the award winning Identicom to various international key markets. The Identicom is now providing a discreet safety solution to over 150,000 lone workers worldwide, and counting.

Managing Director of SoloProtect UK, Craig Swallow, developed the idea for the Identicom after attending a Suzy Lamplugh Trust event about personal safety. Utilising the form-factor of a worker’s identification, the Identicom was designed to be a discreet and wearable safety device for lone workers. The product was officially launched in 2003, utilising mobile phone technology, ‘Man Down’ functionality and GPS, the Identicom soon became the leading dedicated lone worker safety device in the United Kingdom. Since 2007 Identicom is supplied to customers as part of a fully managed and inclusive SoloProtect solution.

Organisations such as the NHS, Hilti, BSkyB, Domino’s Pizza and Family Mosaic use SoloProtect, allowing their lone workers to benefit from discreet 24/7 support, whilst also demonstrating part of their duty of care to staff.

SoloProtect’s acquisition by American company Kings III Emergency Communications in 2013 opened up the North American lone worker market for the business and further expansion followed with the solution now available in the US, Canada, Australia, New Zealand, Netherlands, Germany and France. The UK Headquarters remain in Sheffield however, with September seeing SoloProtect take up residence at Suzy Lamplugh House.

The new SoloProtect premises will incorporate a purpose built state of the art Alarm Receiving Centre (ARC), which will be the first dedicated ARC in the United Kingdom to be accredited to BS 8591 and compliant to EN 50518.


In June SoloProtect and The Suzy Lamplugh Trust announced a new strategic partnership with the Trust being SoloProtect’s nominated charity. Part of this has seen space being made available for the Trust to deliver Personal Safety Training to clients based within easier reach of Suzy Lamplugh House in Sheffield. The official opening for the Suzy Lamplugh House is scheduled for 16th October 2015.


Craig Swallow, Managing Director of SoloProtect UK / Europe comments, “The opening of Suzy Lamplugh House is an exciting step for SoloProtect, and a statement of intent with regards to the expanding service capabilities we’re going to offer our customers. We want all SoloProtect users to continue to be delighted by the service they receive, our new facility is a key step in achieving this.”

Have a question?
If you'd like to understand how SoloProtect can help to keep your workers safe, and deliver operational and financial benefits to your organisation, please get in touch.
Contact Us