News
6/12/2025

When Patient Care Turns Confrontational

How one GP stayed connected and protected in a high-risk situation

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Healthcare workers face increasing risks — not just on the road, but even within the walls of their own clinics. That’s why organizations across the U.S. are turning to lone worker safety devices that offer real-time support and emergency response when it matters most.

James, a general practitioner, experienced a situation that started like any other patient interaction. But when a male patient became aggressive after learning his usual doctor wasn’t available, the tone of the conversation changed. The verbal abuse escalated quickly — threats, personal insults, and an unsafe environment for both staff and patients.

James discreetly activated his SoloProtect personal safety device, triggering a Red Alert. Within seconds, our 24/7 Monitoring Center was listening live, assessing the situation, and dispatching law enforcement.

Key safety features for healthcare professionals:

  • 24/7 emergency panic button (Red Alert)
  • Live audio monitoring to assess threats
  • Rapid response and police dispatch coordination
  • Designed for discreet use in high-pressure settings

Whether you're managing a clinic, running home visits, or working on-call, healthcare lone worker protection is no longer optional — it’s essential.

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