Genuine Alarms: A Routine Visit Gone Wrong

Nurses and care professionals working in home health face a unique challenge — they often enter unfamiliar environments alone. While most visits are uneventful, violence against home healthcare workers is on the rise, and the consequences can be serious.

Raquel, an experienced nurse, was making a standard home visit when her patient suddenly became aggressive. As tensions escalated and furniture was being thrown, she triggered her SoloProtect Red Alert, instantly connecting to our US-based Monitoring Center.

Operators heard the threat, dispatched law enforcement, and followed escalation protocols to ensure Raquel received the support she needed.

Why more providers are choosing SoloProtect for home health safety:

• Access to a 24/7 emergency response team
• Live audio monitoring in real time
• Escalation contact alerts to supervisors or colleagues
• GPS tracking for quick location identification in an emergency
• Compact, discreet personal safety devices for healthcare workers

Whether your team is entering private residences or remote locations, lone worker solutions for home healthcare are critical for duty of care and employee confidence.

Don’t let uncertainty put your team at risk.
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→ Download our free Lone Worker Risk Assessment template

Empower your staff with the tools to handle the unexpected — wherever care happens.

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